At SERHS Natal Grand Hotel & Resort we offer several services to make your experience more pleasant and comfortable, such as: Guest Relations and messengers, Fitness Center, Sol Brasil shops (beachwear, clothes and souvenirs), cyber café, recreation for adults and children, luggage room, laundry, Room Service 24 hours, parking, baby kitchens, photographic services and car rental, among others.
- Natal Grand HotelServices
Our Beauty Salon is an excellent choice for those who do not give up looking good on vacation. With qualified and experienced professionals, it offers the best in products and services, using modern techniques in hair and manicure services.
Open daily from 1:00 p.m. to 9:00 p.m.
Schedule and information: +55 (84) 4005-2051
We have two Baby Kitchen in the hotel, in different floors and blocks in order to facilitate the access to the guests that go with their babies. In them you have all the necessary infrastructure and utensils to prepare baby food, such as pots, electric cooker, microwave oven, refrigerator and a baby seat.
To use this service, you simply have to request the opening of the Baby Kitchen at the reception. The use of the kitchen is free and exclusive for reservations with children.
We also have a special menu for babies that can be requested at our customer support center (by calling '9' on your room phone). This service, accompanied by our nutrition team, must be previously requested and will be charged to the party according to consumption.
Cyber Café with 6 computers with internet connection and printers for free use 24 hours for guests.
To access the internet you only have to ask for a password at reception.
The Cyber Café is located on the 3rd floor, in Block B, next to the Sport Bar, where you can have snacks and drinks and watch live games on our televisions and projector. For those who like video games, we also have consoles with various sports and dance videogames.
We offer car rental service inside the hotel, next to the Reception. This outsourced company has a variety of cars available for hire, with ease pick up and delivery.
All vehicles are periodically reviewed, with 24-hour customer support.
Open daily from 08:00 to 18:00 or direct appointment with the rental car.
For customers who wish to register the vacation on Serhs Natal Grand Hotel, there is an independent company that offers photos service, albums and photo book with photos of the highest quality. They offer a wide variety of products such as photo book, photo studio, photographic events, stickers in high resolution and so on.